His English is not so poor as that most players from Europe have

.
The problem is that awclient (used for downloading updates) searches for updates at 'www.awplanet.com/download'. If it connects and finds no update it passes, but if it cant connect there is shown a warning 'can't connect'. I dont know why, but you can not enter that site (maybe some http ports are closed? well no, then you wouldnt be able to write here).
Solution is: Start - Run
, open it with Notepad. Then add line
and save it. That means when some application will try to access www.awplanet.com it will be automatically sent to 64.233.167.99, which is google's site. So awclient will hopefully work normally.